1. General At Irash LLC-FZ, we value our client relationships and strive to deliver exceptional service. However, due to the nature of digital services and consultancy, we have specific policies regarding refunds and cancellations.

2. Retainer Services For monthly PR or Branding retainer agreements, cancellations must be made in writing with a minimum of 30 days’ notice (or as specified in your specific Client Service Agreement). No refunds will be issued for services already rendered or for the current billing cycle once commenced.

3. Project-Based Services For one-off projects (e.g., Logo Design, Website Development, Press Release Writing):

• Deposits: Any upfront deposits or commencement fees are non-refundable as they cover the initial research, strategy, and resource allocation.
• Mid-Project Cancellation: If a project is cancelled by the client after work has commenced but before completion, the client is liable for all work completed up to the date of cancellation.

4. Dispute Resolution If you are unhappy with our service, we encourage you to contact us immediately at [Insert Email] so we can resolve the issue amicably.