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Confidentiality: We handle enquiry details on a need-to-know basis. If action requires sharing information with a publisher, platform or professional adviser, we agree the approach with you first.

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What happens after you send your message

One.

A senior team member reviews your enquiry. We assess the objective, urgency and available evidence, then make sure the right specialist responds.

Two.

We respond within one business day. Our response may include a focused question or two so the first call is useful and based on the full picture.

Three.

We have a short, direct call. We discuss what is realistic, which route is appropriate and what information is still needed before action begins.

Four.

We send you a proposal if it is the right fit. Specific scope, realistic timeline and a clear picture of what outcomes to expect. You make the decision from there with no pressure.